DOM Partners (“DOM Partners,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and retained when you visit dompartners.net (the “Website”), contact us, submit a property inquiry through our website or third-party platforms, or communicate with our representatives, including AI-assisted representatives.
Information we collect
We may receive information you choose to provide, including your name, email address, phone number, organization or business name, property interests, space requirements, budget, timing, showing preferences, and the contents of your correspondence or communications.
Our hosting provider and service providers may automatically receive limited technical information, including IP address, browser and device type, operating system, referring pages, pages visited, and the date and time of visits.
When permitted by law, we may collect recordings, transcripts, call metadata, conversation summaries, and other information generated during communications.
How we use information
We may use information to:
- Respond to inquiries, communicate with prospective and existing tenants, and provide property information;
- Evaluate leasing requirements, coordinate property tours, and route requests to designated property managers or leasing representatives;
- Operate, maintain, secure, and improve the Website and our communications processes;
- Understand Website usage and measure advertising effectiveness; and
- Comply with legal obligations, maintain business records, prevent misuse, and protect our rights.
AI-assisted communications and leasing inquiries
DOM Partners may use AI-assisted voice agents, automated communication systems, and third-party service providers to respond to commercial real estate inquiries, contact prospective tenants where legally permitted, answer general property questions, collect leasing requirements, and coordinate showing requests.
Inquiries received through Facebook advertisements, LoopNet, our Website, or other platforms may be processed in connection with those activities. Our AI representatives may interact with callers or inquiry submitters, and relevant information may be summarized and transmitted to our team or the manager assigned to a property.
Calls may be recorded, transcribed, summarized, or analyzed where permitted by applicable law and subject to any required notices and consents. We may use these records to document inquiries, coordinate leasing, support quality assurance, and improve our communications.
We may use providers of AI calling, telephony, messaging, workflow automation, hosting, and customer or lead management services to process this information on our behalf, subject to their applicable contractual and privacy protections.
Submitting an inquiry does not, by itself, authorize automated or AI-generated outbound marketing calls. Where required, we will obtain appropriate consent and provide applicable disclosures before or during communications. Individuals can request a human follow-up or ask us to stop marketing communications using the contact information below.
Text messaging and SMS consent
If you separately opt in to receive text messages from DOM Partners, we may send messages relating to commercial leasing inquiries, property information, appointment coordination, and other communications covered by your consent. Message frequency varies depending on your inquiry and interactions. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. You may also contact us at info@dompartners.net.
Mobile information and SMS consent non-sharing: We do not sell, rent, or share mobile phone numbers, text messaging originator opt-in data, or SMS consent with third parties, affiliates, or lead generators for marketing or promotional purposes. All other information-sharing descriptions in this Privacy Policy exclude text messaging originator opt-in data and consent; that information will not be shared with third parties for their own purposes. Service providers acting solely on our behalf may process information only as needed to deliver our messaging services, subject to appropriate safeguards and applicable law.
Consent to receive SMS messages is optional, is not a condition of requesting property information, and is not transferable to other senders. General website inquiries do not by themselves constitute consent to receive recurring promotional text messages.
Cookies, analytics and advertising
The Website may use cookies and similar technologies for functionality, analytics, and advertising measurement. We may use Google Analytics, Google Ads conversion measurement, and related Google services to understand Website activity and evaluate advertising effectiveness.
Third-party vendors, including Google, may use cookies or device identifiers to measure advertising performance and, if personalized advertising or remarketing is enabled, to serve ads based on prior visits to this Website or other websites.
You can manage Google’s advertising cookies through Google Ads Settings. You may review industry opt-out options through the Network Advertising Initiative and learn more via Google’s partner-sites notice. Browser settings may also let you block or delete cookies.
How we share information
We do not sell personal information. We may share relevant information with our designated property managers, authorized leasing representatives, business personnel, and service providers supporting our Website, communications, AI-assisted calling, lead management, analytics, and advertising, to the extent reasonably necessary for their functions. Information may also be disclosed as required by law or legal process or to protect rights and safety. Service providers may process information only as permitted in connection with their services to us.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including leasing operations, legal, accounting, and recordkeeping needs. Retention periods may vary depending on the nature of the information and applicable requirements. We use reasonable safeguards designed to protect information, but no method of transmission or storage is completely secure.
Your choices
You may contact us to request access to, correction of, or deletion of personal information you have provided directly to us, subject to applicable law and legitimate recordkeeping needs. You may also request human assistance, opt out of marketing communications, or control cookies through your browser and the resources described above. Requests to stop further calls will be handled in accordance with applicable law.
Children’s privacy
Our Website and leasing communications are intended for a business audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
External links
The Website may link to third-party websites or platforms, including LinkedIn and commercial property listing services. Their privacy practices are governed by their own policies; DOM Partners is not responsible for those practices.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above indicates when it was last revised.
Contact us
Questions about this Privacy Policy or requests concerning personal information or communications may be sent to info@dompartners.net.